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36-Month Rising Rate CD
1.75% Blended APY
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60-Month Rising Rate CD
2.50% Blended APY
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17-Month CD Special
1.55% APY
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How Do You Rate Your Recent
Branch or Call Center Experience?

Please take a moment to rate the level of service you recently received from us. We rely on your input to monitor and maintain the quality of service by which we grade ourselves.

Please rate the following areas on a scale of 1 to 5, 1=poor and 5=excellent:

1. How well did our staff serve you on your recent transaction with us?

 1     2     3     4     5     No Opinion

Comments and examples:

2. Were they able to provide you with products and services that best fit your needs?

 1     2     3     4     5     No opinion

Please explain if they were not:

3. How easy was your transaction with us?

 1     2     3     4     5     No opinion

If you found it hard, please explain:
 

4. Overall, how did we do?

 1     2     3     4     5     No opinion

Comments:
 

5. What are we doing right?

 

6. Suggestions for improvement?

 

7. Which branch do you use most?

8. Would you recommend us to your family, friends and/or co-workers?

 yes  no

If no, why not?
 

Optional Information

Full Name:
E-mail address:
Primary phone:

Your feedback is important to us. Thank you for taking the time to answer these questions!

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