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Important Phone Numbers

How can we help?

We are just a phone call away. For most issues, your best route is to call our Member Services department (1.888.282.3426).  If you have a question about your account, our products and services, or need to report a lost or stolen card, please call the appropriate number listed below.


Member Services
205.985.2828 or 1.888.AVADIAN (1.888.282.3426)

Telephone Banking
205.985.0550 or 1.800.874.1394

Real Estate
205.985.2875 or 1.800.874.5663
Fax: 256.428.1175

Asset Recovery
205.985.2821 or 1.800.874.8012
Fax: 205.985.2849 or 1.800.874.3870

Business Services
Fax: 205.985.2826

24/7 Loan Center

Activate a New Debit or Credit Card
1.800.411.6390 (After you activate your card, stay on the line to set your PIN.)

Change a Current PIN 

Lost/Stolen VISA® Credit/Debit Cards
Outside the US and Canada 206.352.3482 (collect)

VISA® Rewards Redemption Center

Declined Card Transactions
Outside the US and Canada 206.352.4954 (collect)

The credit union is federally insured by the National Credit Union Administration.
Additional insurance of up to $250,000 on your savings accounts is provided by Excess Share Insurance Corporation, a licensed insurance company.

Equal Housing Logo Equal Housing Opportunity Lender. 
Copyright © 2019 Avadian Credit Union. All rights reserved.